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Please read carefully before continuing.
Our platform sends important notifications to keep you informed about your healthcare activities. These may include appointment confirmations, doctor communication, prescription updates, medical reports, and billing alerts via desktop, email, or chat.
While you can manage general notification preferences, critical alerts related to your health and account security cannot be disabled.
You have the right to request account deletion at any time. Once initiated, your personal information will be permanently removed from our system.
However, certain medical records may be securely retained to comply with legal and healthcare regulations. Please note that account deletion is irreversible.
To enhance security, our platform supports Two-Factor Authentication (2FA). You may be required to verify your identity using a One-Time Password (OTP) sent to your registered mobile number or email address.
This helps protect your account and sensitive medical data from unauthorized access.
In certain situations, additional verification may be required. This includes login attempts from new devices, unusual activity, or when making changes to sensitive account information.
This extra layer of security ensures that only authorized users can access your account.
Backup codes are provided as a secure fallback option to access your account if you lose access to your primary authentication method.
Each backup code can be used only once. It is your responsibility to store them securely and avoid sharing them with others.