@extends('frontend.layouts.app')
@section('title', 'Refund Policy - I Am Happy Healthcare Platform')
@section('content')
- If full package is
booked you cannot cancel the bookings
- Counsellor cannot
be changed after selection
- One cannot get
refund if they drop the session or decide not to go for further
sessions
- If the sessions
gets disconnected in between due to any reason(technical) then counsellor has the
right to reschedule it. User cannot reschedule. If the counsellor does not
reschedule the session, user can raise a query on (e-mail address) within 24
hours.
- Suppose , you have
completed your package minutes and not happy with the services, No refund will be
given in this scenario
- Usually Session
happens once in a week and Therapist has the freedom to choose the time slot for
you. You can request the therapist to have the session as soon as possible but
therapist will have the final say in choosing the day and time for
you.
- you need to take
your sessions under the validity period of the sessions, failing to do so will
cancel all your subscriptions and no refund will be given in that
scenario.
- If you are not
present at the assigned time, you must tell the therapist at least 24 hours before
the booked slot, failing to do so will cancel your that session.
@endsection